RE: Ideas for conference presentation?

Subject: RE: Ideas for conference presentation?
From: "Jim Shaeffer" <jims -at- spsi -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 13 Feb 2003 10:39:06 -0500


We host similar conferences. One session we always include is
"future directions". We let the customers in on our plans for the
future.
So, you could present some of your plans or thoughts about the
future of user assistance.
Web use? Media use? Cell phone support? Who knows?
Such a presentation can easily be combined with or used to lead
into a Pet Peeves approach, as well.

Jim Shaeffer (jims -at- spsi -dot- com)


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