RE: doc'ing the docs

Subject: RE: doc'ing the docs
From: "Mike Bradley" <mbradley -at- techpubs -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 2 Dec 2002 11:36:48 -0800



> > Thus, sometimes doc'ing the doc is a good idea. Don't assume that your
> > audience, even people used to working with software, are really savvy
> > enough or have the patience to look at the interface and figure it out.
>
> I wonder about that. I certainly do not doubt your account or that it
> is typical. But are people who do not have the patience to closely look
> at the interface going to read documentation about documentation?


Didn't a recent issue of the STC journal have a study that found most
computer users don't (know how to) use the standard navigation aids in
online help?

= Mike Bradley
Tech Pubs



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References:
Re: doc'ing the docs (was RE: Hackos' minimalism seminar -- some insights): From: Jan Henning

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