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Subject:RE: These users have us stumped! From:"Mike Bradley" <mbradley -at- techpubs -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Wed, 23 Oct 2002 15:04:29 -0700
> So the question is: Does anyone have any experience or ideas
> about writing a non-technical user's guide for the totally clueless?
A separate document on using a computer, in comic book format. The
format works wonders with your kind of audience.
Actually, it works with all sorts of audiences because it has a feature
our documents almost universally lack--graphics. Not everyone learns
best by reading a bunch of words.
= Mike Bradley
Tech Pubs
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