great help example for a web-based app

Subject: great help example for a web-based app
From: "Erika Yanovich" <ERIKA_y -at- rad -dot- co -dot- il>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Sun, 20 Oct 2002 17:35:15 +0200


Hi there,
Can you recommend a great example of help for a web application? Not just a web site with information on it, but an actual application you run via the web, e.g. tracking your orders with a catalog company or checking your account. We're about to define such an animal, but have no previous experience. Things to avoid or must-do would be very helpful.
TIA

Erika

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