Re: wording for training materials

Subject: Re: wording for training materials
From: Jeff Hanvey <jeff -at- jewahe -dot- net>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 17 Oct 2002 08:18:20 -0700 (PDT)


Yes, my reply did assume that the editor is the writer's manager. In this case, I would stand by my statement: the writer didn't do what his manager told him to do and apparantly didn't try to defend his position or discuss the situation with the manager: he acted as if the documentation were completely approved as is and released it - that is wrong.

If the editor *isn't* the manager, then his department will probably not be willing to use the writer's department again. After all, they didn't give him what he asked for.

My answer also relied on the fact of consistency. It appears to be an accepted but unspoken corporate style to use the "you," and the writer is bucking the consistency.

My response is that future problems can be avoided simply by making the accepted style a formal one - creating a style guide that all users are held to.

--- "Dick Margulis " <margulis -at- mail -dot- fiam -dot- net> wrote:
>Hmmm. Well, that would certainly apply in a Theory X organization, assuming the editor is the writer's manager. But in a Theory Y organization, or anywhere that the editor is seen as a colleague providing a service to the writer, I can't see that a disagreement of this type constitutes insubordination or any other sort of corporate sin. I guess it depends on the company.


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