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Subject:RE: Are you on the cutting edge? From:"Bill Swallow" <wswallow -at- nycap -dot- rr -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Thu, 17 Oct 2002 01:20:26 -0400
We're in the process of implementing a true single-source infrastructure
using [drumroll] FrameMaker, Acrobat, and WebWorks Publisher. Frankly, I
really don't see the need to invest the time and money into the larger
database driven systems given that I know first-hand that the FM route
works beautifully.
Anyway, we produce about 45 manuals regularly and about 30 more random
documents that may or may not be updated. Some info is shared from book
to book, other info is unique. Books are published in a total of about
20 languages, and in the format of print (off-set, perfect bound,
paperback), PDF (US Letter and A4), HTML, WinHelp, HTML Help, and
WebWorks Help (cross-browser, cross-platform uncompiled HTML-based
Help).
We have a total of 11 writers spread out over three locations.
So far so good. We did our first single-sourced WinHelp project in
Japanese a few weeks ago - that was interesting. *LOL*
What else do you want to know?
B I L L S W A L L O W
Information Design & Development Professional
tel/fax: 518.371.1867
wswallow -at- nycap -dot- rr -dot- com
::: -----Original Message-----
::: My department is about to submit our online help and a
::: user guide for a local STC competition. Additionally,
::: our editor recently attended a seminar where various
::: companies and consultants introduced their new
::: products, technologies, and workflows.
:::
::: This got me wondering what other doc departments are
::: doing. You know, we talk a lot on this listserv about
::: words, grammar, and punctuation, but I'd like to hear
::: about the big, cutting edge technologies and processes
::: that your departments are using. Is single sourcing,
::: expert systems, and XML just the stuff of myth and
::: conjecture? Are most of us simply churning out simple
::: online help and printed manuals?
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