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Re: Glossary Predicament!

Subject: Re: Glossary Predicament!
From: "Karen E. Black" <kblack_text -at- hotmail -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 13 Aug 2002 10:01:43 -0400


A comprehensive glossary defines all terms commonly used by the organization. There might be new people (please! please!) joining who will use it as a reference when learning the software.

From: "Dinesh Nair" <nair1975 -at- rediffmail -dot- com>
I am preparing a product guide for a wireless billing software. Do you guys think it would be a good idea to explain terms like 3G, 2.5g, 2g and IN in the glossary? Since the product guide would be read by people who would like to know the benefits of the software, do I assume the reader would be already familiar with these terms?

Right now I am thinking insulting the reader's intelligence is a far smaller risk than trying the reader's patience. Would like to know this list's opinion.

Well, IF they're insulted, you'll never know.


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