RE: Patronizing - and it was RE: Out of Work Tech Writers

Subject: RE: Patronizing - and it was RE: Out of Work Tech Writers
From: "Dave Murray" <davemurray -at- attbi -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 19 Jun 2002 21:38:17 -0400


Sean said,

> |I sometimes get that I am being patronizing when I describe to
> |someone how
> |to do something, as I tend to describe each step in clear
> |"technical-writerese detail". Such as (1) careful with the hot
> |water, (2)
> |now you add the coffee....
>
>
Geoff said,

> Without a doubt this has to be a good thing for TWs. My wife
> puts me in my place for being too patronising at times.
>

Sometimes I catch myself being patronizing when I'm explaining something. I
think part of it comes from my desire to be helpful. Some of it may also
come from my previous career selling auto-parts. Customers would call and
ask for a "thing" or "whatdoyacallit" and I'd have to pull up a diagram and
ask them to describe what the "thing" they wanted looked like over the
phone.

My wife also complains if she feels I'm being too condescending. :)

Dave Murray

Technical Documentation & Online Help Systems

mailto:davemurray -at- attbi -dot- com
http://home.attbi.com/~davemurray/tw.htm








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Follow-Ups:

References:
RE: Patronizing - and it was RE: Out of Work Tech Writers: From: Geoff Purchase

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