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(I'm new to this list, so dipping my toe in the water slightly here...)
I don't know much about RF interfaces, so I don't know how practical an
online help system would be. However, I do know a little about demands from
sales and marketing.
If the sales and marketing department are running the company and dictating
what everyone else does, then you've got a problem (and not just you). If,
however, they are making requests and offering suggestions, then they are
just doing their jobs. They see everything in marketing terms - not because
they're narrow-minded control freaks, but because it's what they do (I tend
to see things in a documentation light, a programmer sees the product
somewhat differently, testers have their own point of view, etc.). Consider
sales and marketing needs. Consider user requirements. Consider what the
product does. Consider what can be done in the time and with the resources
available. Talk to a manager, giving your honest opinions (not accusing the
marketing team, just providing an alternative viewpoint).
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