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Subject:RE: Time to perform a procedure From:"Stevenson, Rebecca" <Rebecca -dot- Stevenson -at- workscape -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Mon, 15 Apr 2002 07:57:14 -0400
I think Jennifer's example was spot-on, and I'm not sure it falls within the scope of our profession to worry about readers' self-esteem. I'm certainly not in favor of brutalizing them (well, not most days :-), but if it takes a little longer than the manual says it should I *think* they'll live.
Rebecca Stevenson
Technical Writer
Workscape, Inc.
508-861-3059
AIM: RJSWriter
But I do think that in John's case, especially given the audience, it would
be valuable to keep them motivated to finish. So, if it's a 6-phase process,
letting them know where they are time-wise could be really useful.
Under-estimation leads to degrading the concept, and over-estimation leads
to inferiority complex. In something that is professional, why bring
anything that will affect the process ?
Raju
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