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RE: Some thoughts on knowledge management, content management and single sourcing

Subject: RE: Some thoughts on knowledge management, content management and single sourcing
From: Annamaria Profit <inteltek2 -at- earthlink -dot- net>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 18 Mar 2002 10:47:03 -0500

Steve,
Maybe that's the decision-support side of KM. Back to the FBI example--the kidnapping a few years ago of a NJ executive led 350 agents to collect a room full of data on phone calls, people, cars, etc. but that material lay in a room unreviewed because there was no one assigned to analyze the results. I've heard other assessments of the KM process described as collecting an elephant to produce a gnat.

So I think you're right--KM planning has to be balanced between the collection and analysis/production to include structuring strategies for the "doing" too!

At 07:27 AM 3/18/02 -0800, Steven Brown wrote:

Merely capturing data and making it accessible is half
the KM battle...It seems to me the difficult aspect of KM is what to
*do* with all of that information. Consider this
listserv's archives; it contains a wealth of
information about technical writing, but does the
ability to access all information about "help
authoring tools," for example, make it easier for me
to select a HAT to use with a new employer?

Annamaria Profit
E-mail: inteltek2 -at- earthlink -dot- net
URL: http://home.earthlink.net/~inteltek2
"Where it is possible, live in peace with all men."
(Romans 12:18)



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Follow-Ups:

References:
RE: Some thoughts on knowledge management, content management and single sourcing: From: Lisa Wright
RE: Some thoughts on knowledge management, content management and single sourcing: From: Steven Brown

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