Great customer reaction

Subject: Great customer reaction
From: "Lisa Wright" <liwright -at- earthlink -dot- net>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 28 Jan 2002 23:12:42 -0800

I had a wonderful compliment from one of my customer/users the other day
about the documentation for the system that went live a week ago. He
said, "you know I've been through a lot of these [new systems], and
usually the manuals, if they exist at all, really suck. Yours not only
doesn't suck, it's really good."

~GLOW~

They DO notice when you do a good job!

Lisa Wright


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