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Subject:RE: Encouraging users to read online help From:"Foster, Willow" <WFoster -at- friedmancorp -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Tue, 18 Dec 2001 12:13:09 -0600
Secara, Maggie [mailto:Maggie -dot- Secara -at- indymacbank -dot- com] wrote:
~> Using help should be included in training. Not separate
~> training on how to use help, no. But it would be nice if
~> the trainers would incororpate the concept as they went along.
~> Too many trainers, in my experience, seem to think that if
~> they taught it, you learned it. You shouldn't need the help.
~> You took their class!
The best trainer I ever worked with would openly use help during her class.
She would tell the class that she could never remember what this or that
field did, but it didn't matter because we have the F1 key.
I miss her.
Willow
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