RE: Necessity of Doc Plans for a Single Chapter or Section

["Nancy Osterhout" <bluetwilight -at- home -dot- com>]

I've found that folks referring to ISO need to be aware that ISO 9001 is for
quality SYSTEM documentation.

Account Receiving manuals are not part of a company's system to produce
quality service or product.

See these pages at the site for the American Society for Quality.  It is the
organization through which America participates in the TC 172 (the committee
at the International Organization for Standardization, i.e., "ISO").

http://standardsgroup.asq.org/news/series_index.htm

http://isotc176sc2.elysium-ltd.net/FAQs.html

Anyone truly interested in the standard can purchase their own copy of it.

http://qualitypress.asq.org/iso9000/

Go to the ISO site for info at the highest level for all the ISO standards,
of which ISO 9001:2000 is only one.  It was released several months ago.
Here's a good, general overview for those who want to understand the general
gist of it.

http://www.iso.org/iso/en/iso9000-14000/iso9000/selection_use/maintaining.ht
ml

HTH.

=======
Subject: RE: Necessity of Doc Plans for a Single Chapter or Section
From: "Pete Sanborn" <psanborn2 -at- earthlink -dot- net>
Date: Sun, 18 Nov 2001 09:55:36 -0500
X-Message-Number: 4

But . . . but . . . but, what about  . . . ISO!!??  <g>

Sorry, group, couldn't resist.

Regards,
Pete Sanborn


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