TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
<<I irritated my writers by requiring that they document the typos
as-is. The reason being that, to the user, if it's misspelled on the screen
and correct in the manual, the user will look at the disparity as a problem
with the manual.>>
I don't like documenting typos "as-is," but do so rather than confuse the
user. My experience has been the same--the user sees the disparity as a
problem with the manual.
Fortunately, the company I work for actively involves the writers in UI
development. The writer assigned to the project is expected to review and
correct all on-screen text. Our QA group is also expected to submit formal
bug reports for any text errors they find (and they do a really good job).
So far, I haven't had any problems with the developers refusing to correct
textual errors.
It's also company policy (established by the CEO) that nothing goes out of
the company, without a writer reviewing and correcting it (if necessary). It
means a lot of work for us, but it keeps us busy and employed!
Margaret
mbeilby -at- ebuilt -dot- com
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Be a published author! iUniverse gives you: a high-quality paperback, a
custom cover design, and distribution to 25,00 retailers. Join our almost
10,000 published authors today. http://www.iuniverse.com/media/techwr
Your monthly sponsorship message here reaches more than
5000 technical writers, providing 2,500,000+ monthly impressions.
Contact Eric (ejray -at- raycomm -dot- com) for details and availability.
---
You are currently subscribed to techwr-l as: archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit http://www.raycomm.com/techwhirl/ for more resources and info.
