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A couple of these posters have mentioned surveying your customers about
numbered headings or fonts.
I think this misses the point of surveying. Such formatting-type questions
are frivolous; a lot of customers would skip these questions, and are a
matter of opinion which you're likely to get inconclusive results from in
any case.
What is important in surveying customers is things like how much knowledge
and experience they have when starting to use your application, and what
sort of examples are relevant to them, do they want a printed or online
manual.
Frivolous questions do you no favors with the customer; they're going to say
"I don't care - you decide".
>>> (quoted msg follows) >>>
To number or not number, depends on what the customer wants. If they want =
10 point Courier with no bold or other formatting. That is what they will =
get, no mater what I may think of the format.
I prefer numbered paragraphs, I find that they are much easer to locate =
paragraphs in documents where the layout and formatting have been given =
some thought. When a document is thrown together nothing (numbers or =
titles) will help much in finding data.
The customer should get what they wants, not what you want.
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