Re: On line help documentation - looking for examples and ideas

[Paul Goble <pg -at- pgcommunication -dot- com>]

Jennifer asked for great examples of online help.

A good place to start is with the winners of the STC 
online documentation competition.  Some, but not all,
of the winners are available on the web.  

To find help examples, both good and bad:

 On the web
   Go to HotBot. 
   Click Advanced Search. 
   Enter "help" in the Word Filter text field.
   In "Pages Must Include", enter the file extension ".chm". 
   Enable word stemming. 
   Click Search. 

 On your PC
   Use Start>Find and search for ".chm". 


Here are some help systems that stand out for their origninality:

Autocad LT
 
 1999 STC International Online Competition Best of Show and other awards.
 Download from http://www.cadstudio.cz/ftp.htm
 CAD Studio - CAD files and utilities - download

Dell Inspiron 7000

 Download from http://docs.us.dell.com/docs/systems/pcyc/docs.htm

eAuthor Tutorial

 Download from http://www.hyperact.com/eAuthorHelp.html


Finally, some help systems I've worked on are at:

 http://www.cos.agilent.com/manuals/

--
Paul Goble



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