Re: Documentation Process

Subject: Re: Documentation Process
From: SteveFJong -at- aol -dot- com
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Fri, 17 Aug 2001 14:09:28 EDT

I agree with Andrew Plato on this. If you do not understand the products, and
you're not actually writing the changes to the documentation, then you're in
a bad spot: you're neither technical nor writers. You are certainly not
adding any value.

You have got to learn the products, even if it means taking the manuals home
at night and studying the products in the office on the weekends. You also
need to wean the engineers out of the habit of making the changes for you,
and start doing the job yourselves. Good luck!

-- Steve

Steven Jong, Documentation Team Manager (Typo? What tpyo?)
Lightbridge, Inc., 67 South Bedford St., Burlington, MA 01803 USA
mailto:jong -at- lightbridge -dot- com -dot- nospam 781.359.4902 [voice]
Home Sweet Homepage: http://hometown.aol.com/SteveFJong

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