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Subject:RE: Where do we belong?? From:"Karen E. Black" <kblack_text -at- hotmail -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Thu, 07 Jun 2001 10:02:52 -0400
On the whole, I'd rather be in Philadelphia; but if I had a choice, working
with QA has been the best as far as information gathering when you're
writing for the end user. I'm a non-technical TW.
QA analysts and managers may hold the reins when it comes to implementation
schedules, so you know when your deadlines really are. Ask a QA analyst how
a product really works, and you'll get a straight answer and more besides.
(Ask a programmer and you'll find out how it's _supposed_ to work, but not
when.)
Since the QA people often work closely with programmers and developers, I
could ask QA about the best person to talk to for technical matters. QAers
generally have the most detailed documentation, too: surprising how much you
can learn about a product's features 'n' benefits from a good test plan.
I've worked with network engineers too; nice people, but hard to understand
with bagels in their mouths. Or were those cables?
Karen Black
Technical Writer (Generalist)
www.dhltd.com
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