Re: Not-so-great moments in technical writing

[Joy Brady-Beer <joy_m_brady -at- yahoo -dot- com>]

LOL!  I had this EXACT thing happen to me.  I ended up
hand-carrying the box to my FedEx center and having
the employee there finish ripping the airbill into its
pieces and wrapping it up - all because of that
warning.

Your theory was dead-on, Tracy, at least with this
user.  And yes, he and I shook our heads over the
instructions, which I showed him.  I was sure grateful
for the quick turnaround otherwise.

--- Tracy Boyington <tracy_boyington -at- okcareertech -dot- org>
wrote:
> Unfortunately, the person who wrote these
> instructions apparently didn't have an Airbill to
> refer to. <snip> It seems that you are supposed
> to peel off the adhesive backing and stick it on the
> package, but to do that, you must remove two pieces
> of the Airbill/Billable Stamp that say "For FedEx
> Use Only: Please Do Not Remove." Then should you
> tape the Airbill/Billable Stamp to the box and let
> FedEx stick it on there themselves? If so, why don't
> they tell you to do that? And does that mean you
> must take the package to a real life FedEx employee
> instead of dropping it in a dropbox?



=====
Joy Beer
Technical Writer
Columbus, Ohio, USA

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