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Andrew Plato suggested:
<< Have answers to questions before you ask them. >> when interviewing
SMEs.
Another benefit of having this knowledge in advance is being able to ask the
right questions. If you simply ask a question without at least an idea of
what the answer will be, you may get only part of the story. Knowing as much
as possible about the subject will give you enough background to get the big
picture, as well as the relevant details.
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