online doc accessibility--where to put it

Subject: online doc accessibility--where to put it
From: "Brierley, Sean" <Sean -at- Quodata -dot- Com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Fri, 6 Apr 2001 09:14:28 -0400

Hallo:

Have any of you done any work or studies on how software users access online
docs (PDFs not online help)? What I mean is, when you click Start
Menu|Programs and then click the particular program group, typically (say,
Adobe or Microsoft) only the executables are available.

What about putting the docs there?

In our products, you can access the PDF from the Help menu. But, if the doc
resides in Start|Programs|<application> then you can open the PDF via a
shortcut without opening the software.

One angle on this is if you install a suite of 6 products, each with its own
PDF, you end up with 12 entries in the Start Menu location, instead of 6. Is
this a hindrance?

Are customers likely to find useful or not the placement of PDFs in such a
location as I describe?

Testing info, thoughts, anecdotes, usability reference info., and the like
would be appreciated.

Cheers,

Sean
sean -at- quodata -dot- com

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

*** Deva(tm) Tools for Dreamweaver and Deva(tm) Search ***
Build Contents, Indexes, and Search for Web Sites and Help Systems
Available 4/30/01 at http://www.devahelp.com or info -at- devahelp -dot- com

Sponsored by DigiPub Solutions Corp, producers of PDF 2001 Conference East,
June 4-6, Baltimore, MD. Now covering Acrobat 5. Early registration deadline
April 27. http://www.pdfconference.com.

---
You are currently subscribed to techwr-l as: archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit
http://www.raycomm.com/techwhirl/ for more resources and info.


Previous by Author: RE: Frame 5.5 TOC -- Placement of Text
Next by Author: RE: Is editing a .pdf possible?
Previous by Thread: RE: Context-sensitive ethics and morals in documentation
Next by Thread: RE: online doc accessibility--where to put it


What this post helpful? Share it with friends and colleagues:


Sponsored Ads