RE: Advocating Documentation and Support

Subject: RE: Advocating Documentation and Support
From: "Steve Hudson" <steve -at- wright -dot- com -dot- au>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Fri, 9 Mar 2001 09:51:06 +1100

We decided to NOT include a hardcopy manual with our new product - Wright
Design Pro 2.2 (Multiple page layout gfx proggy) - if the users want a
glorious glossy they can send $29.95 to an address in NA who specialise in
print-on-demand software manuals.

We include a PDF optimised for A4 simplex with the software so users can
print it out for themselves in b&w.

No the decision was not mine. Yes, I think its a great way of reducing our
costs as we don't need to order a run of 5000+ 300page books (pre-paid
before sales).

Steve


^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Develop HTML-Based Help with Macromedia Dreamweaver 4 ($100 STC Discount)
**New Dates!!** San Francisco (Apr 16-17), San Jose (Mar 29-30)
http://www.weisner.com/training/dreamweaver_help.htm or 800-646-9989.

IPCC 01, the IEEE International Professional Communication Conference,
October 24-27, 2001 at historic La Fonda in Santa Fe, New Mexico, USA.
CALL FOR PAPERS OPEN UNTIL MARCH 15. http://ieeepcs.org/2001/

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