Re: Including .avi files in online help

Subject: Re: Including .avi files in online help
From: Tom Murrell <trmurrell -at- yahoo -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 28 Feb 2001 08:12:43 -0800 (PST)

--- Cathy Arthur <carthur -at- ndigital -dot- com> wrote:
> I am looking at using Camtasia to capture some of the procedures and include
> them in the help. My intent is that if they want to see how to set up
> functions they can click on a link that will launch the file, probably in
> avi format.

I can't comment on using .avi vs. something else, but I would like to make an
accessibility pitch, if I may.

If you do use some sort of video to explain procedures, which sounds like an
interesting way to get the message out, be sure to include some sort of
alternative for those who are visually challenged and would not be able to
follow a video only presentation of procedures. Too often we get caught up in
technologically elegant presentations that all of our reader/users can't access
for one reason or another.

Thank You For Your Consideration,

Tom Murrell
Lead Technical Writer
Alliance Data Systems
Columbus, Ohio
mailto:trmurrell -at- yahoo -dot- com
Personal Web Page -

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