training material and training sessions

Subject: training material and training sessions
From: Valerie Gilliotte <vgilliotte -at- yahoo -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 6 Nov 2000 09:20:13 -0800 (PST)

Hello,

I have some questions about training materials (as
opposed to users' guides) and training sessions for
customers. I searched the archives but I did not find
the right answer.

I am a technical writer for a software publisher.
Training materials are updates by the documentation
team. Originally the training materials were designed
by consultants but they did not have enough time for
it so it is now my boss' responsibilities. Consultants
or technical support guys are doing/delivering the
training sessions for our clients though. Management
now thinks we shoud perform the training as well (as
consultants still don't have too much time). I am
aware that is it of great help to tech writers for
material improvement, so I am willing to do it as an
assistant a couple of times but no more than that.
What I like most about my job is stucturing the
information, proofreading, indexing, revising
translations etc. but I don't consider myself an
expert of the product I am documenting: I don't have
the consultants' experience with the software. That's
why I am not too sure if I want/have to do it.

Here are my questions:
2) As a tech writer, is training a natural progression
in such a way that I do have to accept and add
training sessions to my duties (if my boss asks me
to)?
3) Are there Web sites that give hints for writing
training materials?

Thank you in advance.

Please email me as I am on a digest.

Valerie

__________________________________________________
Do You Yahoo!?
Thousands of Stores. Millions of Products. All in one Place.
http://shopping.yahoo.com/

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Learn how to develop HTML-based Help with Macromedia Dreamweaver!
Dec. 7-8, 2000, Orlando, FL -- $100 discount for STC members.
http://www.weisner.com/training/dreamweaver_help.htm or 800-646-9989.

Sponsored by SOLUTIONS, Conferences and Seminars for Communicators
Publications Management Clinic, TECH*COMM 2001 Conference, and more
http://www.SolutionsEvents.com or 800-448-4230

---
You are currently subscribed to techwr-l as: archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit
http://www.raycomm.com/techwhirl/ for more resources and info.


Previous by Author: Re: Help with TW definitions??
Next by Author: Re: Here's why formatting and layout can really matter (here's the image location)
Previous by Thread: Re: Capitalization of System Features that Are Not Interface Terms
Next by Thread: RE: training material and training sessions


What this post helpful? Share it with friends and colleagues:


Sponsored Ads