TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
My company is planning to do usability testing for our documents. However,
due to the nature of our company, we may not be allowed to observe. We are
planning to use surveys instead. Since this is the first time we are
conducting these types of surveys, are there any suggestions on questions
that would be useful to ask, or even better, are there any sample surveys
out there that we would be able to take a look at?
