Job Description

Subject: Job Description
From: "Shannon Morris" <shannon -dot- morris -at- gen21 -dot- com>
To: <TECHWR-L -at- LISTS -dot- RAYCOMM -dot- COM>
Date: Tue, 11 Jul 2000 15:05:58 -0600

There appears to be some debate by the managers in my organization as to
what my job entails. There is no job description for the position and it
has become apparent that I was assigned some tasks that a Business Analyst
has been developing. So now the discussion has begun, what are my expected
duties. One manager believes I should write SRS's & SDD's (which I have
experience writing) and White Papers and another believes I should work on
analyses of reports, developing client software/hardware survey's and
recommendations, and training manuals.

I did check the archives and found the following list by Bill Swallow:
* evaluate software, write instructions, write functionality descriptions
* test software, find bugs, handle client-specific issues
* create graphics, publish to print publish to PDF
* publish to HTML, create online Help, provide internal training
* troubleshoot documentation tools, audience analysis
* research emerging technologies, Web design, template control

I would appreciate any other job duties that may or may not (Business
Analyst) apply to a Technical Writer or perhaps a better definition of what
a Business Analyst and/or Tech Writer do. I realize with that sentence I am
asking for trouble.

Thanks - and thanks for all who responded to my DTP XML question. We are
considering ArborText's E3, Epic Editor tool.

Shannon Morris
Sr. Technical Writer
Generation21 Learning Systems
Golden, Colorado

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