RE: Document Convention

Subject: RE: Document Convention
From: "Lathrop, Sarah" <Sarah-Lathrop -at- forum-financial -dot- com>
To: "'scott -at- soffront -dot- com'" <scott -at- soffront -dot- com>, TECHWR-L <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Fri, 7 Jul 2000 16:18:14 -0400

<<Now, there are no commands; when a user clicks a menu name, the dialog box
automatically displays.>>


I think in UI design terms, this is called a Bang. The user expects a top-level menu name to open a menu not a dialog box. This unexpected activity can confuse users. See if you can get the designers to change it by either including this item on another menu or on a button, as someone else suggested. The documentation cannot be expected to make up for poor design.


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