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What I've done in the past is create an Appendix for all Troubleshooting
questions. And yes, I do include it in the index, as an Appendix item, not in
the general TOC.
> Hey Everybody!
>
> I have a question regarding troubleshooting sections in user guides
> . . . if, in each chapter, there is a troubleshooting section, where should
> it be located? Should the troubleshooting section (in Q & A form) be at the
> end of each chapter, or should there be an appendix at the end of the
> document that would contain all of the troubleshooting Q & As?
>
> Also, is it correct to have "troubleshooting" in the TOC? For
> example:
