Re: Help for Web-based applications - ideas?

["Lois Patterson" <lois -at- dowco -dot- com>]

RE: Help for Web-based applications - ideas?It's quite possible to create
context-sensitive Webhelp at the screen level in a conventional application.
You need the cooperation of the developers, of course, but basically you
want the Help button on a particular application screen (or Help as accessed
from the Help menu) to open a particular web page. If you wanted help for a
particular control on a screen to link to a Webhelp page, that could be done
also, but not so smoothly as for WinHelp.

With a Web-based application, you can have a Help icon on each Web page that
links to the appropriate WebHelp page. It would be possible to do this at a
field level, but it would be quite cumbersome, and I can't think of an
elegant way to do it in a Web-based application.

I snipped the solution Jim Hager is using for Web-based applications. It
does sound good, but it is Windows-based.


Lois Patterson

----- Original Message -----
From: Hager, Harry (US - East Brunswick)
To: 'Lois Patterson' ; TECHWR-L
Sent: Tuesday, May 16, 2000 12:06 PM
Subject: RE: Help for Web-based applications - ideas?

[snip]

It's been said here and in other places that RoboHelp 2000, with assistance
from their add-on tool WebHelp, is capable of producing context-sensitive
help. I'd like to hear from those of you who are using RoboHelp on the
difficulty of doing this.
Jim Hager
Deloitte Consulting
Pittsburgh Solution Center
Hhager -at- dc -dot- com