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Subject:Re: Fw: Get Offended From:scott -at- soffront -dot- com To:techwr-l Date:Thu, 4 May 2000 11:07:17 -0700
This is actually a good point.
Every now and then I get told to put something in my documentation that is
already there--In other words, it just was not seen by the customer. I
usually refer to highway signs as an analogy: They are there, but they are
ignored.
For example: "Speed Limit 65," "Do not Pass," and "Slower Traffic Keep
Right." All mostly ignored.
My question is, does the "Sheep have no road sense" sign have more of an
impact? Is it simply because it's more attention-getting (humourous, that
is)? Or is it because it warning of a hazzard instead of making the
instruction?
I write warnings all the time that people STILL ignored (for example,
"Close all programs and disable virus protection." How do I make this
statement more attention-getting? Would "This program conflicts with virus
protection software" be better?
Thanks,
Scott
