TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
I recently submitted a question to this listserv asking the difference
between a Policy and a Procedure. I recieved some excellent answers. I
also recieved a couple of e-mails (from people who know that I have been
around awhile) asking me how I could be confused about something so 'basic'.
The below explains my confusion.
WHY I AM CONFUSED
I have at least some experience (and am at least somewhat read) in each of
the following:
* Requirements Analysis
* Systems Analysis
* Technical Writing
* Industrial Engineering
* Business Process Reengineering
My current understanding is as follows:
Can describe the 'What': Policy, Function, Procedure, Operation, Goal, Task,
and Process.
Can describe the 'How': Procedure, Operation, Task, and Step.
Note: I forget where 'Activity' fits into anybody's scheme.
Tony Markatos (I think)
(tonymar -at- hotmail -dot- com)
______________________________________________________
Get Your Private, Free Email at http://www.hotmail.com